Implemented Solutions
For Sales, Marketing and support
Our advantage
Customer oriented service
Experience
7+ years of experience

Our Services

We implement CRM solutions

Sales

Putting a sales plan or strategy into action. It involves the execution of various activities and tactics aimed at achieving sales targets and objectives

Marketing

Executing and operationalizing a marketing plan or strategy to achieve the marketing objectives of a business

Customer support

Implementing an effective customer support strategy is crucial for building customer loyalty, satisfaction, and retention

Our approach

Bespoke CRM Implementation

Assess
Assess

Assessing your current capabilities, technologies, business processes and requirements to recommend a roadmap based on your specific objectives and Salesforce best practices.

Design
Design

Designing with future scalability in mind, which serves as your foundation. Our goal is to not just get you through initial setup but on the path for continued long term success with Salesforce.

Implement
Implement

Tailoring the implementation based on your individual needs and priorities. Our methodology and strategy will ensure you recognize value as quickly as possible.

Onboarding
Onboarding

Onboarding employees to a CRM solution involves introducing and training them on how to effectively use the CRM system as part of their day-to-day activities

Recent Updates

Our Latest News

The future of CRM and AI

The future of CRM (Customer Relationship Management) and AI (Artificial Intelligence) holds immense potential for transforming customer experiences and revolutionizing business practices. Here are some key areas where the future of CRM and AI is expected to make a significant impact:

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Leveraging CRM and Big Data for Success!

In today’s data-driven world, Customer Relationship Management (CRM) and Big Data have become indispensable tools for businesses seeking to gain a competitive edge. CRM systems enable organizations to effectively manage customer interactions, while Big Data provides a wealth of information that can be harnessed to drive strategic decision-making and enhance customer experiences.

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The Guide to a Successful CRM implementation

Welcome to the CRM Buyer’s Guide provided by CRM-GENERAL! 

In today’s competitive business landscape, effectively managing customer relationships is more crucial than ever. A Customer Relationship Management (CRM) system can be a powerful tool to streamline your sales, marketing, and customer service efforts, enabling you to build stronger connections with your customers and drive business growth.

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How to leverage Customer Complaints?

Customer complaints can be valuable opportunities for businesses to identify and address areas of improvement. By effectively leveraging customer complaints, you can enhance your products, services, and overall customer experience. Here’s how you can do it:

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